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EXPERIENTIAL TRAVEL · MARIBANK · DIGITAL BANK OF SHOPEE SEA GROUP

How MariBank's Bangkok Retreat Beat Every Other Video They Ran

MariBank's Bangkok campaign videos outperformed all their other videos on both organic and paid reach. How a destination retreat broke through content fatigue for a Singapore digital bank.

Client
MariBank
Where
Bangkok, Thailand
Service
Influencer Trips
MariBank creator on the King Power Mahanakhon skywalk, Bangkok
MariBank creators together at a Bangkok night market
MariBank creator holding the MariBank card at a Bangkok night market

The results

#1
Against all other MariBank video
Organic + paid
Outperformed on both
3
Campaign films delivered
2h 20m
Singapore to Bangkok
“Your Bangkok campaign videos outperformed all our other MariBank videos on both organic and paid reach.”

Hui Juan, MariBank

OTHERSA collage of MariBank's other campaign videos
WITH FLYCO

[01] What was the brief?

MariBank is a Singapore digital bank competing for attention in one of the most content-saturated categories there is. Financial services video has a structural problem: the product is invisible, the benefit is abstract, and every competitor is saying a version of the same thing over the same local backdrops.

The brief was not to make a better bank advertisement. It was to give the product a reason to appear in a story somebody would watch voluntarily.

[02] Why Bangkok?

Because a card is only interesting when it is being used somewhere. Bangkok is two hours twenty from Changi, it films after dark as well as in daylight, and it supplies the situations a payment product needs to be seen in: night markets, street food, a spontaneous purchase with no cash on hand.

The three films that came out of it were built as stories rather than demonstrations: an insider night-market walkthrough, flying to Bangkok for one sandwich, and landing in Bangkok with zero cash. The product does the work inside the story instead of interrupting it.

[03] What was the result?

MariBank's own assessment: the Bangkok campaign videos outperformed all of their other MariBank videos, on both organic and paid reach. Both halves of that matter. Organic reach says the content earned distribution. Paid reach says it also held up as media, because the creative was not just novel, it was efficient to buy against.

That combination is what a destination retreat is actually for. Locally shot content in a saturated category pays a fatigue tax; the same budget deployed somewhere the audience has not already seen a hundred times does not.

The content.

Stills from the creator videos. Drag or use the arrows.

  • MariBank creator holding the MariBank card at a Bangkok night market
  • MariBank creator at a Bangkok market stall
  • MariBank creator on the King Power Mahanakhon skywalk, Bangkok
  • MariBank creators at a Bangkok street food stall
  • MariBank creator at Tur Gub Chan, Bangkok
  • MariBank creators together at a Bangkok night market

Performance reported by MariBank's marketing team.

Questions about this campaign

Did MariBank's Bangkok campaign actually outperform their local content?

Yes. MariBank reported that the Bangkok campaign videos outperformed all of their other MariBank videos on both organic and paid reach. That is their own measurement of their own channel, not our estimate.

Why does destination content outperform locally shot brand video?

Audiences in saturated categories have built visual fatigue against locally shot content. They recognise the backdrop and skip. A destination shoot resets that, and because the story has a real premise, the product can appear inside it rather than interrupting it.

Can a financial services brand run a retreat campaign?

MariBank did, and it produced their best-performing video. Payment and card products suit it particularly well, because a card is only interesting when it is being used somewhere, which gives the creative a genuine premise instead of a feature list.

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